Privacy Policy

📋 POLICY🔒 SECURE

Your Privacy Matters

At Cradigg, we are committed to protecting your privacy and ensuring the security of your personal information.

Secure & Encrypted
Transparent Practices
Your Data, Your Control
Phone Verified

Information We Collect

#information

At Cradigg, we collect information to provide better services to all our users. We collect information in the following ways:

Account Information

  • Name and email address
  • Phone number (verified via Firebase)
  • Password (encrypted)

Transaction Data

  • Purchase history
  • Payment information (via Paystack)
  • Download history

Verification Data

  • Phone verification status
  • Firebase authentication data

Device Information

  • IP address
  • Browser type
  • Device information

Phone Number Verification

#phone-verification

Cradigg uses Firebase Phone Authentication to verify your phone number. This helps us:

Secure Authentication

Add an extra layer of security to your account

Password Recovery

Easily recover your account using your phone number

Identity Verification

Verify your identity for enhanced trust and security

Two-Factor Authentication

Optional 2FA for additional account protection

How it works: We send a one-time verification code (OTP) to your phone number via SMS. You enter this code to verify your identity. Your phone number is securely stored and encrypted in Firebase.

How We Use Your Information

#use

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

Provide Services

Process purchases, deliver products, and manage your account

Improve Experience

Personalize recommendations and enhance user interface

Communication

Send updates, notifications, and important information

Security

Detect and prevent fraud, abuse, and security issues

Information Sharing

#sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers

With trusted partners (like Paystack and Firebase) to process payments and authentication

Legal Requirements

When required by law or to protect rights and safety

Business Transfers

In case of merger, acquisition, or asset sale

Data Security

#security

We implement appropriate technical and organizational measures to protect your personal information. Our security measures include:

Encryption

All data transmitted is encrypted using SSL/TLS

Access Control

Strict access controls and authentication requirements

Firebase Security

Using Firebase's built-in security features

Regular Audits

Regular security assessments and updates

Cookies & Tracking

#cookies

We use cookies and similar tracking technologies to improve your experience on Cradigg. Cookies help us:

Remember Your Preferences

Keep you logged in and remember your settings

Analyze Usage

Understand how you interact with our platform

Improve Services

Enhance user experience and platform features

You can control cookie preferences through your browser settings. However, disabling cookies may affect certain features of the platform.

Your Rights

#rights

You have the following rights regarding your personal information:

Access

Request a copy of your personal data

Rectification

Correct inaccurate or incomplete data

Erasure

Request deletion of your personal data

Portability

Receive your data in a structured format

To exercise any of these rights, please contact us at support@cradigg.com

Children's Privacy

#children

Cradigg is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Policy

#changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Last Updated: March 15, 2024

Contact Us

#contact

If you have any questions about this Privacy Policy, please contact us:

Address

Cradigg Marketplace, Lagos, Nigeria

© 2026 Cradigg. All rights reserved.

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